Professional Organiser
Frequently Asked
Questions:
What exactly does a professional organiser do?
A professional organiser helps you declutter and create efficient systems for your home. If you have been wanting to change your home environment but have not found the time or motivation or if you struggle with procrastination or feel overwhelmed or simply want to get organised then I am here to help.
Do I need to clean before you arrive?
Absolutely not. In fact, I prefer if you don’t. Seeing your home in its natural state helps me to understand your habits and where the systems are breaking down. You don’t need to be embarrassed, I am judgement free, my only goal is to help you move forward.
How does the process work?
Every project generally follows these five steps:
1. DIscovery Call: I discuss your goals, budget and timeline.
2. Storage Solution Recommendations: I help you decide if extra storage is required.
3. Empty, Clean and Categorise: I clear and wipe down the space and sort items into categories.
4. Edit & Reset: I declutter your space to create more room and begin the reset.
5. Oganise, Label and Style: I reorganise your space using storage solutions and label containers to support long term organisation.
Do I need to be at home during the organising sessions?
For the decluttering phase, I typically need you to be present to make final decisions on your belongings. Once the “purging” is done, many clients feel comfortable letting me handle the actual organising while they go about their day.
How long will a project take?
Every home is different, but as a general rule:
* Small spaces (Pantry/Bathroom) 3-5 hours.
* Medium spaces (wardrobe/kitchen) 5-8 hours.
* Large projects (garage/whole house) Multiple days or sessions.
NOTE: The speed of the process often depends on how quickly you can make decisions during the decluttering phase.
Do I need to buy storage bins and baskets beforehand?
Please wait! I will recommend tried and tested products if I feel they will help in the organising of your home.
What happens to the items I decide to get rid of?
To keep my rates affordable for local residents, my service focuses purely on the organising and decluttering process within the home. I don’t include disposal or transport of items, which allows me to spend 100% of our session time focusing on your space. I will help you sort and bag items into categories (keep, donate, bin), but I do not offer a removal service. All bags will be left in a designated area for you to dispose of. At your convenience.
Is my information confidential?
100%, privacy is a cornerstone of my business. I never share photos of your home without your explicit written consent and I never share or disclose client names or details.
What is your cancellation policy?
I understand that life happens. I typically require 48 hours notice to reschedule or cancel a session without a fee. This allows me to offer the slot to another client on my waiting list.
Have a question that is not discussed here?
Just contact me!